Ticket Policy

• Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend due to a change in the ticket holder's circumstances.
• Tickets may be transferred to another person on a best-effort basis (e.g. badge and lanyard printing, and t-shirt sizes included with the original purchase)
  • up to four (4) weeks prior to the conference date. Printed materials may be modified up to this deadline.
  • up to seven (7) days prior to the conference date, or at the discretion of the conference organiser. Printed materials cannot be modified after this deadline.

Personal Health

To encourage attendees to self-isolate with COVID-19, ticket holders who are unwell in the seven (7) days prior to the event may receive a 50% refund of their purchase price.